Contact us

CONTACT US

If you need assistance with an order, payment, shipping, delivery, return, refund, or product-related matter, we recommend reviewing our FAQ page first, as many common questions may already be answered there.

If you still need help, our customer support team is available to assist you.

You may contact us using the following information:

Brand Name:
herbanlis

Legal Company Name:
Shenzhen Xingcaishun Technology Co., Ltd.

Business Address:
Room 3003, Unit 1, Building 2, Longhu Chunjiang Tianxi, Songhe Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong Province, China

Customer Support Email:
service@herbanlis.com

Business Phone:
+86 755 2377 8592

For inquiries concerning an existing order, please provide your order number together with the email address used when placing the order. This information will help our customer support team locate your purchase and respond more efficiently.

We aim to review and respond to customer inquiries within a reasonable period during normal business operations.

Shenzhen Xingcaishun Technology Co., Ltd., doing business as herbanlis, operates this website and provides customer support for purchases made through the Site.